Andrea Pal

Hello, my name is Andrea Pal. 

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I was born and raised in Winnipeg, Mb and moved to West Kelowna with my family in 2008. I am a proud mother of two teens and two fur pups. I’ve been a Flight Service Director with Air Canada for over 25 years, and I absolutely love being a Flight Attendant. When the Pandemic began to impact the airline in 2020, I decided to take time away from flying to care for my children and pursue new interests.

 

During this time, I became extremely concerned about the effects the Pandemic was having on Seniors and their families. As I navigated the changes of having aging parents of my own, I felt personally drawn to using my strengths to make a positive impact on the lives of seniors and their families. I’ve always had the desire to own a small business in the Okanagan and the opportunity presented itself when I was accepted into the Community Futures Business Plan Development Program. My purpose for Grit & Grace is to anticipate client needs, find solutions, make self-care a priority and to treat Seniors the way I would want my parents to be treated, with encouragement, compassion and respect.

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With over 25 years as a Flight Attendant, I’ve spent my career providing a safe and comfortable experience for people of all ages. Over the past 10 years, I have established trust within my community by organizing countless fundraisers and being a regular Volunteer at my children’s school.

 

However, actions speak louder than words and I feel the best way to earn and strengthen trust is to be transparent, show respect, be consistent and keep your word by delivering and exceeding the service that was promised.

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For this reason, every detail was carefully thought out prior to launching Grit & Grace.

It was important to take the time to continuously reflect on the company’s values and make decisions that would offer a safe and enhanced customer service experience. You can rest assured that all measures have been taken for your safety and peace of mind. I look forward to getting to meet and becoming a part of your trusted support team.

 

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COVID-19

 

We take Covid-19 very seriously and we adhere to all public health recommendations in order to keep our clients safe and comfortable.

 

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Insurance/License

 

• Criminal Record Check

• Business liability insurance

• Business car insurance

• Business license 

 

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Experience/Certification

 

• Food Safe Certification

• First Aid Certification

• AED Certification

• Fluent in French and English

• Therapy Dog Certification underway

• 25 years as a Flight Service Director with Air Canada

• Five years Instructing and Recruiting with Air Canada